ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, September 1st, 2025. We will resume regular U.S. support hours on Tuesday, September 2nd, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The mission of Strategic Operational Services (S.O. S.), formerly known as TASC, is to deliver timely, expert-level support to the University of Maine community. Through the enhancement of operational efficiency and effectiveness, S.O.S. through its support services empowers faculty, researchers, and staff to concentrate on the University’s core mission of advancing world-class research and education. A fundamental strength of S.O.S. is its ability to leverage existing expertise from a range of disciplines and areas across campus. This centralized model fosters broad institutional access to a shared pool of specialized professionals, thereby reducing the need for individual grants or laboratories to hire dedicated personnel. In doing so, it promotes greater cross-unit collaboration and ensures the delivery of high-quality, scalable support services.
Equipment Repository
The CORE Equipment Repository makes equipment available to UMaine Campus Community that would not otherwise be available for use.
Megan Tardif
Director, CORE
207.581.1225
megan.tardif@maine.edu
Julie Rutherford
Fiscal Officer, CORE
207.581.1118
Julie.Rutherford@maine.edu
Name | Role | Phone | Location | |
---|---|---|---|---|
Megan Tardif |
Director, CORE
|
(207) 581-1255
|
megan.tardif@maine.edu
|
153 ESRB Building Orono
|
Julie Rutherford |
Fiscal Officer; CORE
|
(207) 581-1118
|
julie.rutherford@maine.edu
|
155 ESRB Building Orono
|
Michael Call |
Facilities Manager and Research Engineer, CORE
|
(207) 581-3382
|
michael.call@maine.edu
|
294 ESRB Building Orono
|
Laura Jackson |
Bioinformatics Consultant and Integrative Data Scientist
|
laura.jackson@maine.edu
|
Service list |
► Equipment Repository (1) | |||
Name | Description | Price | |
---|---|---|---|
SVC HR-1024i Field Portable Spectroradiometer System |
Features:
|
Inquire | |
► Strategic Operating Services (3) | |||
Name | Description | Price | |
Henry Carfagno PhD |
Radiospectrometer training and assistance
|
Inquire | |
Laura Jackson |
Bioinformatics Consultant Integrative Data Scientist |
Internal
$82.00
/hr
External $100.00 /hr Academic $90.00 /hr |
|
Michael Call |
Research engineer Equipment maintenance and troubleshooting
|
Internal
$75.82
/hr
Academic $85.00 /hr External $100.00 /hr |