Innovative Media Research and Commercialization Center

Welcome to the Innovative Media Research and Commercialization Center's iLab Reservation/Service Portal

This portal is for requesting IMRC Center services, equipment, and room reservations.
For users with an iLab account who wish to reserve IMRC Center resources - please select the "Schedule Resources" tab above.
For users with an iLab account who wish to request IMRC Center services - please select the "Request Services" tab above.

All new users must create an account in this system to access IMRC Center resources.

For information on how to create an iLab account, choose one of the two video guides below or click here to view/download the written guide. Email imrc@maine.edu for additional assistance.

Creating an iLab account with UMS credentials (Left Video) | Creating an iLab account with external credentials (Right Video)

 

RATES

Please Note: Effective 2/1/22, IMRC Center service rates have been updated
Rates and usage definitions are located here

If you have any questions about services or service rates, please feel free to email imrc@maine.edu

POLICIES

Overview of IMRC Center Services

In addition to general support, specialized training, and workshops, the IMRC provides a full range of specialty services for individuals, groups, and businesses.
Services are provided on a fee basis, and fees vary depending on the nature and length of the service, work, or event.
For more information about IMRC Center facilities, clients, and services, please visit https://imrccenter.umaine.edu/

How IMRC Center request forms are processed

IMRC Center personnel will evaluate your service or reservation request, and you will receive a confirmation email through this portal containing a cost estimate.
Once you review and approve the estimate, the service(s) or reservation(s) will be scheduled in the iLab resource calendar(s) by IMRC Center administration.
If you have any questions or would like assistance with this process, please email imrc@maine.edu.

IMRC Center Nonpayment Policy

Please note that IMRC Center policy restricts users from accessing the facility and its equipment, regardless of prior training and iLab status, after 30 days of nonpayment beyond invoice date.
Access is reinstated (typically within 48hrs) following the full payment of any outstanding balance.
If you are experiencing a financial hardship that makes timely payment a challenge, please don’t hesitate to contact us at imrc@maine.edu.
As an IMRC Center user, we know that you value the services that we provide. Keeping outstanding balances low allows us to advocate for the continuation and expansion of beneficial resources.

IMRC Center Cancellation Policy

Cancellation within 24 hours of service start date must be made in person or by phone at 207-581-8867 
Commercial usage cancellation after user agreement to service estimate will incur 25% of all applicable service costs
Commercial usage cancellation within two weeks of service start date will incur 50% of all applicable service costs
Commercial usage cancellation at or after start of service will incur all applicable service costs
Non-Commercial usage cancellation will incur all service fees for service(s) already completed at or before time of cancellation

Service Excellence and Interdisciplinary Experiential Learning

As a University of Maine facility, The IMRC Center is a place of interdisciplinary, experiential learning first and foremost.
We ask all users to understand that equipment and technology may falter or be busy from time to time and that students or staff may make mistakes during their learning process.
In accessing IMRC services, all users acknowledge that all best efforts are made to set and meet clear expectations of service excellence in accordance with the Operational Guidelines & Essential Functions of the Center, under the guidance of UMaine Research, and in alignment with the Vision & Values of the University.

Mailing Address and Hours of Operation

MAILING ADDRESS
Innovative Media Research and Commercialization Center
5785 Stewart Commons Room 101
University of Maine
Orono, ME 04469-5785

HOURS OF OPERATION
Monday - Friday
8:00AM - 4:30PM

Map