ALERT

ATTENTION ⚠️

In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Thursday, November 27th and Friday, November 28th, 2025. We will resume regular U.S. support hours on Monday, December 1st, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.



iLab Cores at University of Maine

Core Name Primary Contact Email Phone Number/Ext
Advanced Research Computing

UMaine ARCSIM um.arcsim@maine.edu 207-581-3399
Animal Care Facilities

Mark Nilan mark.nilan@maine.edu 207-581-3391
CORE Electron Microscopy Lab and the Microscopy and Image Analysis CORE

Emma Perry emma.perry@maine.edu 207-581-2566
CORE S.O.S and Equipment Repository

Megan Tardif megan.tardif@maine.edu (207) 581-1255
Cleanroom Core

Michael Call michael.call@maine.edu 207-581-3382
DNA Sequencing Facility

Alexandra Sacco alexandra.j.sacco@maine.edu
Environmental DNA (eDNA)

Alexandra Sacco alexandra.j.sacco@maine.edu 207-581-2591
Innovative Media Research and Commercialization Center

non-iLab Cores at University of Maine

Core Name Primary Contact Email Phone Number/Ext
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